In our continuing series on keeping the care in patient care, we spoke with Heather Osier. Heather wears many hats at Genstler Eye Center, and her work includes billing, human resources, and working as an administrative assistant. While her many roles don’t often interface directly with clients, Heather is a great example of how throughout all levels and roles at Genstler, our staff work to create a caring experience for all patients.

In our continuing series on keeping the care in patient care, we spoke with our Director of Nursing at the Topeka Surgery Center, Katie Renna. Katie manages the ins and outs of the surgery center, staffing, prepping for surgery, stocking, order, and doubles as a floor nurse floating through all areas of pre-op, inter-op, and post-op.

In our continuing series on keeping the care in patient care, we spoke with Julie Rouland, our Clinic Supervisor and Lead Tech. Julie works directly with patients, and oversees the techs at Genstler helping to guide the experience they provide to all patients.

Today we often hear members of the medical community referred to as belonging to the ‘healthcare industry.’ Speaking of healthcare in terms of industry has the dangerous potential to overshadow what’s truly at the heart of what we do. Serving people.